Sanctuary Energy
Your Renewable Energy Partner

freecall 1800 109 099
Your Region: Change your Region
  • Australia
  • Queensland
  • New South Wales
  • South Australia

Sanctuary Energy accepts the following payment methods:

Direct Debit

Set and forget your bill payments.

Click the link to download a PDF copy of our Direct Debit Request Form.

Internet Banking

Pay you invoice via your internet banking site using BPAY. You will need the Reference from your Invoice and our Biller Code: 584839.

Telephone

Please call 1800 109 099. You will need the Reference from your Invoice and our Biller Code: 584839.

In Person

At an ANZ Bank branch or agency. You will need to perform a cash deposit or transfer into our account. Our bank details are:

012-623

2615 04602

Please ensure that the bank uses your Reference from your Invoice as the transaction reference. If this does not occur we will not be able to allocate the payment to your account.

Direct Funds Transfer

Our bank details are:

012-623

2615 04602

Please ensure that you use your Reference from your Invoice as the transaction reference. If this does not occur we will not be able to allocate the payment to your account.

Cheque

Please make your cheque payable to Sanctuary Energy and send to our postal address with your Account Number so that we can allocate the funds to your account. Please ensure your cheque is sent at least 7 business days prior to your due date to avoid late payment.

Credit Card

Please call 1800 109 099. You will need the Reference from your Invoice and our Biller Code: 584839. Please note, each payment by credit card attracts a 2% fee.

Periodical Payments

If you would prefer to pay for your electricity in weekly, fortnightly or monthly instalments to reduce your Quarterly bill, please call us on 1800 109 099.

Customer Hardship Assistance Program

Click the link to download a PDF copy of our Customer Hardship Assistance Program.